Trackr+ · version 2026-09-terms-v1
Terms of Service & Privacy Policy
This is the agreement between you and Trackr about the software. It is separate from the processing permission you are asked for inside the app — that one is about a specific portfolio, and you can withdraw it at any time.
1 · What this software is
Trackr is portfolio accounting and reporting software for Indian listed equities. It records what you bought and sold, computes what you hold and how it has performed, and shows you the result.
It is not advice. Nothing it produces is a recommendation to buy or sell anything. It does not place orders, and it has no ability to. Everything it shows is a record of holdings and performance.
It is not a broker and not an execution venue. It never connects to your broker, depository or registrar.
2 · How your data gets in
You provide your own account statements — contract notes, tradebooks, broker exports — by uploading them or by forwarding them from your email. That is the only way data enters this system.
We never ask for your broker password. No login, no OTP, no API key. This is not a policy we could quietly relax: there is nowhere in the database to put a broker credential, and the build fails if such a field is ever added.
3 · What we hold, and for how long
- Your transactions and the documents you send. Kept while your account is open. Records of advisory activity are retained for five years, as SEBI requires of an investment adviser.
- Your PAN, if you give us one. Encrypted at rest and used for one purpose: unlocking password-protected contract-note PDFs, which brokers lock with it. Never shown back to you in full, never logged.
- An audit trail of what was imported, promoted and changed — which is what makes every number on screen reproducible.
- Never your broker credentials, because they are never collected.
4 · Your rights over it
Under the Digital Personal Data Protection Act, 2023, you can export everything held about a portfolio, or permanently delete it, from the Privacy & data page inside the app. Deletion is irreversible and we do not keep a shadow copy — except where a legal hold or the five-year retention obligation above requires a record to be kept, in which case the app tells you so rather than silently declining.
You can withdraw processing permission for a portfolio at any time in Settings. Processing stops immediately; erasing what is already stored is the separate action above.
5 · Accuracy, and what it depends on
Every figure is computed from the transactions in your ledger, every time it is shown. That means it is exactly as accurate as what you gave us: a missing contract note is a missing cost, and a missing year is a missing history.
Where a price is unavailable we say so and refuse to value that holding, rather than treating it as worth nothing. Nothing here is a valuation for tax, audit or regulatory filing, and you should check figures against your broker’s own statements before relying on them.
6 · Changes
If these terms change materially, you will be asked to accept the new version. Your account records which version you accepted — currently 2026-09-terms-v1.